Lianne Holt, Popdance Area Manager for Watford writes:
“Sometimes, I think one of the hardest things is keeping in touch with people.
Everyone leads busy lives, with work and family commitments that it’s easy to forget how important just sending a quick message to a potential customer can be; out of sight out of mind.
After receiving an email enquiry and making initial contact I will always try and get the mobile number of any potential Popdancers coming to trial my class so I can send them a text message to keep in touch.
Whilst it’s important to remain professional as a teacher I think a text provides a friendly and relaxed tone for anyone who may be nervous about trialling a class and meeting new people.
I also started a whatsapp group for my Popdance class a year ago and have found it to be a fantastic way of keeping in touch with my lovely ladies. They are able to chat to each other here and share ideas about what track they’d like to dance to next! It’s also a very quick and easy way to let me know if they can attend class and for me to let everyone know if I have to cancel for any reason. I think it also helps the ladies feel a part of something special, not just a dance class, but a group of friends too which is lovely from a social point of view.”
Elaine: Love the WhatsApp group as you get to have a bit of banter with everyone and it’s like talking to each other around a table but we’re all doing our own things!
Doreen: It makes the class not just a class but a lot more :-)x
Jac: Love the WhatsApp group Lianne. Great way to keep in touch with everyone & feel in the group even when I can’t be at class. Sometimes I will still send a text though if I want to send private message.
Amanda: As the newbie … it’s definitely helped me feel part of the group and being on first name terms in a class is so unusual but made me feel very welcome!